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Testimonials

 Our vision is to be the best company our customers do business with and the commitment to consistently exceed expectations. It’s a vision shared by everyone in our company – from the youngest recruit in administration to our management team with decades of industry experience.

But don’t just take our word for it, read what our customers say about the Parcel Express.



 




1 February 2013
John Cole
CEO Parcel Express
PO Box 12159 Penrose

Dear John,

We here at Maintrade/Wardrobes Direct thank you and your team for the excellent service and attention to distributing our large variety of parcels and products safely and trouble free throughout New Zealand.

We are couriering not only to our many retail customers, but increasingly more and more to online customers, where deliveries are to private addresses. The later requires a higher level of service, and your company has risen to the challenge.

Our association with your company has spanned several years. We are pleased to advise that Parcel Express will again be our preferred service provider for the coming year.

It is indeed of great assistance to know that we have a reliable courier partner.

 

Kind Regards,
Terry O’Connell
Joint Managing Director
Maintrade/Wardrobes Direct



5 February 2013
John Cole
CEO Parcel Express
PO Box 12159 Penrose
 
Our decision to move to Parcel Express as our main distribution partner approximately 3 years ago has been one of the most satisfying business decisions we have made. They not only provide an efficient and accurate courier service, PE also work efficiently as a business partner.
 
John and his team have taken the time to introduce technology and assist in upgrading our ticketing and manifest systems. This has led to improved efficiency in ticketing, tracking and fast delivery times to our customers.
 
All communication with their staff has been clear, efficient and always in a friendly manner. They really want to help! We have not been let down. In particular the level of service and care has exceeded our expectations and I see them as an important extension of our business.
 
Not only the staff at PE, but also their CEO, Mr John Cole takes particular interest in understanding our business and offering expert advice if needed. This cannot be understated in today’s competitive market.

Regards,
Des Cassidy
Northern Regional Manager
Waiwhetu Distributors Limited
 


5 February 2013
John Cole
CEO Parcel Express
PO Box 12159 Penrose

YHI have used the services of Parcel Express for many years now and we have found their services to be second to none.
With a helpful and professional Service Team we find that our collection and delivery requirements are meet quickly and efficiently.
YHI insist upon giving our customers the best possible service available – Parcel Express help us make this happen.

Kind Regards,
Bob Lapworth
Warehouse Manager
YHI (New Zealand) Ltd